Customer Testimonials

The service writers, especially Barbara, were friendly, knowledgeable and professional. It's a pleasure to have service preformed at a place that under promises. and, over delivers!

During the last service on my 2007 Jeep Commander, the service reminder was not reset on the dashboard and I do not know how to reset it myself.


Fast service, took me in right away without a very long wait. Always good service at this dealer.

Paul was great. He communicated with us through the whole process and ensured a quality service experience. Definitely a repeat customer in getting my vehicle serviced!

Paul was very kind and helpful. He kept me up to date on my vehicle every day.

Great dealership great staff Crystal was very good. Southern Greenbrier Chrysler Jeep Dodge RAM the best

Everyone was very professional and patient. I am pleased with the work done and in time



Paul,as usual, handled my service with speed and efficiency from start to finish Slways a pleasure to deal with.

Great friendly service and quick turnaround. I came without an appointment and was back on the road much sooner than expected.

I really enjoy interacting with the service staff. I had an appointment ands they were right on time in working on my vehicle. Everything was punctual and my vehicle was lean upon return. Barbara McMaster is my service advisor and she is excellent. She has very pleasant personality, very knowledgeable of her job and displays a high level of professionalism. All the staff are wonderful. Thank you for your service.

Excellent service from start to finish. There was no haggling, just straight forward business.

Great service and repairs through multiple issues with my vehicle. Left the shop with a smile everytime!

The staff is always friendly and knowledgeable. The service is always prompt and accurate. I’m a satisfied customer.

Excellent service

Efrem, Nerely, and Alaa went above and beyond to make sure the deal happened. Thanks so much!

Wonderful place had my truck done as fast as they could do it

Paul has been very helpful with getting my jeep taken care of. Been there multiple times and he always always gets things done efficiently and also informative.

Paul is always very helpful. The car is always completed in a very timely period

Service was quick and easy, it says I need 15 words to complete now I’m at 18


The overall experience easily could've been a 5 star review. Bobbie and Porsha did great with all my demands on what I wanted in a Gladiator. Finance, I felt like I was talked to like this was my first purchase in my life. Now I'm waiting for my spare key, which was there, now it's not so on order and a week almost two weeks now past the time I was told it would be there to be picked up.

Alas and Tyron were great

We always have such a great experience at this dealership. Our sales person Kevin is the. Est!

Great company to work with. Everyone is very friendly. Great selection of cars and vans.

I was very pleased with the professional ad efficient service I received. The place was also very clean.

We had a great experience with this dealership. Kevin was great! Alaa was super nice and made the whole experience less stressful. 🙂

Trevor and Alli were amazing helping me with my Jeep purchase! Best car buying experience I’ve ever had!

It was an amazing experience buying my 2024 ram promaster from Ajah and Allie got me financed with ease and super fast 10/10 will be buying again from them

Paul was a tremendous help and advisor, kept me in the loop and excellent communication.

Excellent service

The young woman miss Clark was very helpful and extremely knowledgeable and getting me the proper warranty that I needed to continue to use on my vehicle. I would definitely recommend anyone and everyone to Southern Chrysler Jeep in Greenbrier and any financial problems that they may have will be taken care of properly by The people that are there All of these little pieces are going to be there is nothing here that seems out

Punctual. Knowledgable. Easy to schedule appointment. Service technicians were polite and informative. Despite ongoing renovations, the service department did all they could to make customers comfortable.

Great customer service, One negative. I didn't reach a five star no phone communications. Let me repeat one more time. No phone communications. You call and see about the process of your vehicle and service. Nobody calls you back. No communication. Then again you call and don't hear from nobody so I had to go down there from Virginia Beach Virginia to see what's going on with my vehicle to talk to somebody because nobody calls you back on the phone. This happened several times and every time I mention it it said we're under construction ...

Always great, service advisor Paul McManuels is the best. Very trustworthy and won’t sell you anything you don’t need.

I have been going to this dealership for many years and always had a good experience. The only thing I see different since the new owner has been there is the inventory system is not what it should be. I had to wait for someone to go get an inspection sticker .

Inspire of the dealership is non construction, they manage to make oil change streamlined and immediate.

They are always courteous when I need to get my Jeep inspected or oil changed.

Replaced water pump in 2016 Ram. Had it back in 1 1/2 days. Great service. Decent price. Isabel kept me up to date and was very knowledgeable.

The only dealership I have used for the last 4 vehicle's. The service department keeps me coming back

Very nice people. Great payments, Coverage added. Very nice commuinty


Barbara my service consultant provided me with outstanding information on what my truck was experiencing and kept a clear line of communication with me while I waited.

Staff were very helpful and courteous. They identified the appropriate service needed and communicated such. Service was timely without long wait periods.

Very professional and prompt. Knowledgeable in work and also very courteous staff! Had the best advisor since I've started going there. Great job Emmalie!

Allie and jabeze were great. They worked with me on helping get into the new truck I was looking for.

I can always count on Emmalee to take care of my van. She kept me informed on the problems and the progress of the repairs.

Not a bad dealership. Can be a little overly aggressive at times. Overall, they're not a bad dealership. They do what they can to help accommodate you.

Chris helped me find what I wanted with the price I needed. I would highly recommend dealership.

Customer service was outstanding help me as soon as I pulled in And kept me informed of everything

It was really Awesome. I always give my car to Emma to take care of it for me!

The service advisor lady was very good very thorough they were able to get me in and out relatively quick appreciate it

Very good timely efficient professional why do I have to write at least 15 words?

Always a professional experience! I appreciate the feedback and hard work.

Good experience buying my daughter's car! Thank you to the whole team!

Alaa and Chris were a wonderful combination to get me everything and even more than I could hope for on my new Ram truck.

I recently had my second vehicle serviced at this location. The customer service was great from the moment I walked in the door. The maintenance personnel provided real-time updates on the status of the service, and kept me informed of any changes or additional maintenance that needed to be performed. While I waited for my vehicle, I enjoyed the comfortable lounge area. I never expected anything less from this location, and they did not disappoint. Great job!

The service center is always fast, friendly, and competent. I can always rely on them to complete the work without feeling like I got ripped off. This is increasingly rare these days.

Excellent customer service by the folks in the trenches. They do the hard work with little to no appreciation. The service advisors are dedicated hard working professionals. They show up when everyone else is safe at home. The technicians repair and maintain vehicles that are constantly changing, they spend countless hours training to become the absolute finest technician. They rarely are shown appreciation. The parts staff regularly pulls of minor miracles taking care the countless customers that would be walking or stranded without their behind the scenes hard work. The support staff is unseen and remarkable. While these folks aren'...

Clean and very environmentally friendly. No pressure whatsoever so ever. Salesman second to none. I will definitely referred dealership to friends and family

Have been working with Paul at Southern for years He's always professional and he goes out of his way to provide exceptional service.

I always enjoy bringing my vehicle to Greenbrier Southern Dodge. Brian Thompson always greets me with a warm welcome and a smile Very professional and knowledgeable I Would like to thank him and the entire staff.

They were very professional and did the job in a very timely manner. Yes yes

💙 Good people 💙

Paul is my service writer and has been for awhile. He is quick to get my Jeep in and gives me regular updates when non-routine work is being done. A great employee.

My service team is great always willing to help perform great work polite and professional

I recently had my 2015 Chrysler 200 serviced at Southern Chrysler Jeep, and I couldn't be more pleased with the experience. The service department did an excellent job diagnosing the issue with my vehicle. They provided thorough and consistent feedback throughout the process, keeping me informed every step of the way. I was especially impressed when they charged me less once they determined the exact problem. Overall, I received outstanding service and would highly recommend them to anyone in need of car repairs. Thank you, Southern Chrysler Jeep!

Prompt service. Always keeps you up to date of service provided and services needed. Friendly service representatives.

Great job. They have always done what I've requested and informed me if anything was found that might need my attention.

Service manager was great and kept us informed throughout the service process. Highly recommend this dealership for service. Will be back.

The service advisor was very helpful and kept us updated on the progress of the service.

Had a recall on my Jeep Wrangler. Once they had the fix, it was dropped off and picked up the next day. Thank you!


I was pleasantly surprised at how fast the service was, everyone was professional and very nice.

everything went great. I dropped the truck off this time, beats waiting around. They fixed the problem, gave me a call.

We had an HVAC issue and they also found a couple of other issues that needed repair. They did a great job. Paul kept us informed and they even finished early!

Alaa Sehwail and Kevin Joneshelp with the process of buying my suv. They were awesome.

Very seamless experience buying my new 24 Gladiator Rubicon. A’jah , Nerely, and Alaa were great throughout the entire process. Between negotiating a good price and finalizing all the paperwork, I felt a level of trust and transparency that one normally wouldn’t anticipate when approaching a car buying experience. Would recommend to a friend or colleague.

I am satisfied with the service and customer service and understanding they did right by me

Very informative and helpful. Worked hard to make sure my issues were addressed in the most affordable way for me.

My appointment was not on the calendar, but they fit me in. Was told 1 to 3 days to fix, but it was 1-3 days to just be seen. That is very long, but they got it back to me in 3 days. However, they misdiagnosed the issue. First said the starting issue was due to a faulty battery installation, turned out to be the starter. They would not have known this if the technician who was doing my alignment couldn’t get it started after being “fixed.” Which means it could have happened to me again when I picked it up. All ...

Service was very quick and courteous. Service assistant were helpful in checking my maintenance record for upcoming service.

2nd time coming to this location for a car and the process only became a lot smoother and quicker. Really thankful for Trevor for being there to make this process so easy for me

Easy check in and work was finished quickly. Work performed was explained and recommended was was covered

The dealer has always been very helpful. Service is all I use currently and they have been very accommodating

Paul always looks out for me even when even when someone else is actually helping me. I have never had a rude or unprofessional person help me at Southern.

Great place to get services or needed repairs for your vehicle. Team is very friendly, helpful and professional

Everyone from the check in desk to the mechanics have always been polite and accommodating. I have a trust in them which is important for an older widow.

The staff extremely helpful and kind while helping me with my vehicle. I will continue to use Southern Chrysler Dodge Jeep Ram Greenbrier.

I went to the dealership for an oil change and they took the truck right in and I was out very soon. I’m very happy with the service.

Very Helpful and got on working on our car fast

Friendly helpful service department that treated me very well. That's why I choose Southern Chrysler.

The service department and check in are very nice and always do a great job.

Appointment went well. I elected to wait for the annual inspection. They forgot to tell me when it was done and I sat longer than necessary in the waiting room. Other than that, it was good.

It was so easy to drive up for express service, and exceeded expectation, by getting quickly done before time quoted.

Great staff in the service department

I recently purchased a new Dodge Ram from Chris and Alaa at Southern, and I couldn't be more satisfied with my experience! Chris, my salesman, was extremely helpful and knowledgeable, guiding me through all the available options and making sure I found the perfect truck to fit my needs. He was patient, professional, and made the entire process enjoyable. Alaa, who handled the financing, was fantastic. She made everything easy and stress-free, taking the time to explain all my options clearly and working hard to get me a great deal that fit my budget. Her professionalism and attention to ...

Excellent service and my contact person, Barbara is fantastic! She always takes great care of me and my vehicle needs!